Refund Policy
At Sprouts 3D Lab, we want you to love our custom creations. Our policy lasts 30 days from the date of delivery.
Returns & Exchanges
Because our products (home decor, toys, and tools) are custom-made to order, we generally do not offer refunds for change of mind. However, we will offer a refund or replacement if:
The item has a clear manufacturing defect.
The item was damaged during shipping.
The item received is significantly different from what you ordered.
How to Start a Return
To be eligible for a refund, please email info@sprouts3dlab.com within 30 days with:
Your order number.
A photo of the defect or shipping damage.
Refunds
Once your request is inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 5–10 business days.
